Privacy Policy
Last updated: 13 October 2026
This policy explains how HS Global Exports ("we", "us") collects, uses and protects your personal information when you visit hsglobalexports.in, send us an enquiry, or contact us through WhatsApp, phone, email or social media. We are based in Chennai, Tamil Nadu, India.
1. Information we collect
- Details you give us. When you send an enquiry we collect your name, company name, country, phone or WhatsApp number, email address, the product you are asking about, the quantity you need, and any message you write.
- Campaign source. If you arrive through a tagged link (for example from an email or social media campaign), we note the campaign name so we know where your enquiry came from.
- Technical information. If we use analytics or advertising tools, they may collect your IP address, device and browser type, approximate location, the pages you view, and how you arrived at the site.
- Messages you send us. This includes anything you send by WhatsApp, email, phone or through our Instagram and LinkedIn pages.
2. How we use your information
- To reply to your enquiry and prepare quotations.
- To arrange orders, documentation, payments and shipments.
- To keep in touch about products and supply, and to send you business updates you may be interested in.
- To understand how the website performs and how our campaigns and advertisements are working.
- To meet legal, tax, customs and export requirements.
3. How your enquiry reaches us
When you submit the enquiry form, your details may be sent to us through WhatsApp, email or our form-handling service (FormSubmit), which delivers the enquiry to our inbox. Messages sent through WhatsApp are delivered by WhatsApp (Meta) and are subject to its own terms and privacy policy. Please do not include sensitive information such as bank card numbers or passwords in your message.
4. Cookies, analytics and advertising
We may use tools such as Google Analytics, Google Ads and the Meta Pixel to measure visits and the results of our advertising. These tools may place cookies or similar technologies on your device and may collect information about your use of this website. The companies that provide them process this information under their own privacy policies. These tools load only after you accept the cookie notice on our website, and you can change your mind at any time by clearing your browser data.
You can control this in several ways:
- Change your browser settings to block or delete cookies.
- Manage Google ad personalisation at adssettings.google.com.
- Manage Meta ad preferences in your Facebook or Instagram account settings.
- Opt out of Google Analytics with the browser add-on from Google.
This website also loads fonts from Google Fonts, which means your browser contacts Google's servers when the page opens.
5. Who we share information with
We do not sell your personal information. We share it only when needed with:
- Service providers that run our website and communications, such as web hosting, analytics, messaging and email services.
- Freight forwarders, shipping lines, customs agents, banks and inspection or certification bodies, where this is needed to complete your order.
- Government authorities or other parties, when the law requires it.
6. International transfers
Because we work with buyers around the world, your information may be processed in India and in other countries where our service providers operate. We take reasonable steps to protect it wherever it is handled.
7. How long we keep your information
We keep your information for as long as it is needed to deal with your enquiry, carry out our business with you, and meet legal and accounting obligations. After that we delete it or make it anonymous.
8. Your rights
You can ask us to tell you what information we hold about you, correct it, or delete it. You can also withdraw your consent or object to us using your information for marketing at any time. These rights apply under India's Digital Personal Data Protection Act, 2023 and, where relevant to you, laws such as the EU and UK GDPR. To use any of them, email us at the address below and we will respond within a reasonable time.
9. Marketing messages
If we send you marketing emails or messages, you can opt out at any time by replying "stop" or by emailing us. We will then stop contacting you for marketing.
10. Security
We use reasonable measures to protect your information, including secure (HTTPS) connections on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Links to other sites
Our website links to services such as WhatsApp, Instagram, LinkedIn and Google Maps. We are not responsible for how those services handle your information, so please read their privacy policies.
12. Children
Our website and services are meant for businesses and adults. We do not knowingly collect information from children.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.
14. Contact us
For any question about this policy or your information, contact HS Global Exports:
- Email: info.hsglobalexports@gmail.com
- Phone: +91 86672 55997 or +91 81110 89640
- Address: Chennai, Tamil Nadu, India